Mr. West Valley ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mrwestvalley.com or use our property management services.

We may collect personal information that you voluntarily provide to us when you:

• Request a free rental analysis
• Submit a property management inquiry
• Apply as a tenant
• Contact us via phone, email, or website chat
• Subscribe to our newsletter or marketing communications
• Participate in our referral program

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property information (address, property details, rental history)
• Financial information (income verification, banking details for rent payments)
• Identification documents (driver's license, government-issued ID)
• Employment information
• Rental history and references
• Credit and background check information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide property management and tenant placement services
• Conduct rental price analyses
• Screen and qualify potential tenants
• Process rental applications and lease agreements
• Communicate with property owners and tenants
• Coordinate property showings through our ShowMojo platform
• Send marketing communications, newsletters, and market updates
• Process referral program payments
• Improve our website and services
• Comply with legal obligations and Fair Housing Policy requirements
• Maintain records for business operations

We may share your information

• Renters Warehouse: Our property management affiliation partner who assists with property management services, maintenance coordination, and lead generation
• ShowMojo: Our showing coordination platform
• Salesforce: Our CRM system for managing client relationships and tracking
• Screening Services: Third-party providers who conduct credit checks, background checks, and rental history verification
• Payment Processors: For processing rent payments and fees
• Marketing Platforms: Including email service providers and social media platforms (Facebook, Instagram, LinkedIn)

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activity
• Enforce our terms and conditions

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We recommend that property owners maintain professional liability insurance of at least $1,000,000 to protect against potential risks.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Deliver targeted advertising

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at (480) 518-4534 or through our website.

If you provide your email address or phone number, we may send you:

• Market updates and property management insights
• Newsletters and educational content
• Promotional offers and seasonal campaigns
• Follow-up communications regarding rental analyses or inquiries

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at (480) 518-4534
• Replying "STOP" to text messages

For tenant applications, we collect and process information necessary for:

• Verifying income (applicants must demonstrate 3x net income of monthly rent)
• Conducting credit and background checks
• Reviewing rental history (no derogatory rental or credit history in the past 5-7 years)
• Criminal background screening (no felonies in the past 7 years)
• Verifying employment and references

Application fees are non-refundable. All tenant screening is conducted in compliance with Fair Housing Policy and applicable federal and state laws.

Our website may contain links to third-party websites, including renterswarehouse.com. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

As a licensed Arizona Realtor (License #SA673075000), we comply with all Arizona real estate regulations and the Arizona Fair Housing Act. Our property management services operate within a 50-mile radius of Maricopa County, including West Valley Phoenix areas.

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Tenant application information is typically retained for 7 years in accordance with Fair Housing recordkeeping requirements.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mr. West Valley
Marquis Adams
Phone: (480) 518-4534
Website: mrwestvalley.com
Service Area: West Valley Phoenix, Maricopa County, Arizona (50-mile radius)

Arizona Realtor License: #SA673075000

By using our website or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with applicable federal and state privacy laws, including the Fair Housing Act, Arizona real estate regulations, and general data protection principles. Property owners and tenants are encouraged to review this policy carefully and contact us with any questions.

SMS Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

• Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.This is to ensure that your information is used solely for communication purposes related to our services.

2. Types of SMS Communications
By opting in, you may receive SMS messages related to:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

3. Message Frequency

• Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week related to appointments, billing, etc.

4. Potential Fees for SMS Messaging

• Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.

5. Opt-In Methods
You may opt in to receive SMS messages from [ company name ] in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6. Opt-Out Instructions

• You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at [ insert email ].

7. Help

• If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at [ insert email ].

8. Additional Options

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy [ insert privacy link ]page.
• Message frequency may vary depending on service.